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Commercial/Learn

Commercial Digital Banking User Guides

Helping you run your business



Online Banking Video Resource Center


Get more done with digital banking

We’ve designed these videos to show how easy it can be to manage your business within digital banking.

Select the "✚" to toggle the categories of videos.

Payments & Information:

Account Labeling

1 min. watch

Create labels to personalize and organize your online banking accounts.

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ACH File Upload

2 min. watch

See how simple it can be to upload an ACH file to the bank from within online banking.

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Commercial Payments

2 min. watch

Learn how to use your online banking to make one-time electronic payments.

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Commercial Payment Templates

2 min. watch

Need to store recipient payment information? This video will show you how to set up templates for easier payments.

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Information Reporting

2 min. watch

Learn how to see reports or account details and activity.

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Multi-Transfer

2 min. watch

Whether it's one-time or reoccuring, this guide will show you how to make transfers within online banking.

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Multi-Wire

2 min. watch

This video details the quick steps on makin one-time or reoccuring payments.

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Recipient Management

3 min. watch

Learn how to set up, change, and delete recipient information for ACH & Wire payments.

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Recipient Upload

1 min. watch

This quick guide will show you the process of uploading a payment recipient file.

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Split Payments

1 min. watch

See how simple sending payments to payroll recipients with multiple accounts can be within online banking.

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Tax Payments

1 min. watch

Using online banking to make electronic tax payments. (Must be enrolled with your federal or state tax authority.)

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Wire File Import (Batch Wire Upload)

2 min. watch

Learn how to use your online banking to upload a batch of wire recipients.

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Fraud Prevention:

Add New Issued Check

1 min. watch

Add manually written checks or checks not included in electronic issue check file with this function.

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Check Search

2 min. watch

Find issued, paid, exception, or voided checks with our Check Search function.

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Quick Exception Processing

2 min. watch

Efficiently manage your business' exception item activity with the quick exception processing function.

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Submit Issued Check File

2 min. watch

Upload and monitor issued check files.

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ACH Authorization Rules

2 min. watch

Setup ACH Authorization Rules to create a listing of allowed transactions.

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Administration:

Company Policy

3 min. watch

Using company policy to set online banking user roles & transaction limits.

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User Management

2 min. watch

Add, modify or remove your online banking users with these steps.

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User Roles

4 min. watch

Covering how to manage permissions for each of your organization's roles.

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